Frequently Asked Questions
"A clean and fresh condo is provided at check-in for your vacation stay and cleaned after your departure."
- Beachfront 2-Bedroom 2 Bath Condos
- Heated Pool
- Gas Grills
- Shuffleboard & Putt Putt Court
- Free Parking - (parking permit needed)
- TV & Internet
- Community Room
- Community Laundry Room
- Tiki Hut
- Onsite Maintenance
- Onsite Rental Office
Rental guests are not allowed to bring pets onto the property.
No, Bikes may be rented through several local vendors. All bikes must be parked in their designated areas.
Yes, designated area is under the tiki hut grills. Grills are not allowed in lanais. Please remember to take your utensils with you back to the unit.
No, we have several rental agencies on the island that can accommodate your needs.
- 1 roll of toilet paper in each RR
- 1 roll of paper towels
- 1 small bottle of dish soap
- 2 dish-washing pods
- 1 Soap in each RR
Yes - permit is required.
Yes, we have copies of trolley schedules in our rental office. The information is also located in your unit notebook.
Services & Procedures
Check in times: 3:00 - 4:30 pm
Check out times: Prior to 10:00 am (no exceptions)
During normal hours they may be picked up at the Rental Office.
After 4:30 pm & Holidays obtain your keys and parking permit in the lock box located in front of the office. The lock box code is located on your rental confirmation.
We normally do not allow this practice as all guests must register prior to their arrival. For special circumstances we may allow this, prior email authorization of the party must be given in advance. The other member must provide ID.
The instructions are in your package and are located in your unit notebook. Check out time is prior to 10:00am (no exceptions).
Please notify the office in advance, please be sure to put your name and what unit you will be staying in, please send all packages to:
- Smugglers Cove Condo
- 5100 Estero Blvd.
- Fort Myers Beach, Fl 33931
Open Daily 9:00 AM - 4:30 PM, Office is closed for all major holidays.
Yes, must be present to accept them.
We will do our best to find comparable accommodations for you.
Begins at 3 p.m. Plan your arrival accordingly as keys will not be available prior to 3 p.m. due to cleaning and maintenance schedules. When office is closed, arriving guests will obtain keys & parking permits from the lock-box located directly in front of the office. The code to open the lock-box is printed on the rental confirmation.
After 4:30pm & Holidays, obtain the keys and parking permit from our lock box in the front office. Lock box code is located on the rental confirmation sent to you via email.
Yes, however, if the unit is occupied at the time of he reservation you may not be able to. You may visit our website to see the unit there.
Off season will vary, during season only Saturday departures.
Yes, only for the day.
No. Due to safety concerns we can only allow a certain number of occupants in a unit. Visitors are not allowed to sleep overnight.
Yes, all guest must register within 24 hour of arrival.
No must be a 7-day minimum stay.
Yes, even though infants may not sleep in a bed they are still included in the occupancy numbers due to safety concerns and rules of occupancy.
Payment & Pricing
Yes, please view that section of the website.
Not all credit cards accepted, we only accept Visa, MasterCard, & Discover
Yes, we accept personal checks, money orders for final payments only. We do not accept checks for the initial down payments only credit cards allowed for down payment.
Checks may be payable to Smugglers Cove Condo and mailed to:
Smuggler’s Cove Condo
5100 Estero Blvd, Fort Myers Beach,
All payments are due 60 days ahead of their scheduled arrival date.
None, but please review your agreement to confirm what is allowed and what results in additional charges.
A $300 non-refundable credit card payment is due when reservation is made.
No they are not.
No, but if you have travel insurance, you may file a claim with that participating agency in the event of a mandatory evacuation order.
All cancellations must be in writing (e-mails sent to firstname.lastname@example.org new email are acceptable), and are effective only upon receipt by Smuggler’s Cove. It is the responsibility of Guest to retain proof of any such cancellation. The initial $300 payment is non-refundable. Cancellations within 60 days of arrival date are non-refundable. Travel protection insurance is recommended in case of any unforeseen events. Visit insuremytrip.com for travel insurance information.
25 years old.